Chatbots News

NLP has existed for more than 50 years and has roots in the field of linguistics. It has a variety of real-world applications in a number of fields, including medical research, search engines and business intelligence. The Transformer architecture makes…

You can improve your website’s visibility and ranking in search engines, which can drive more traffic to your site and ultimately help you achieve your business goals. Read on to find out more about the various tools popular in the…

Not only can it greatly improve many users’ experiences when interacting with a product, but it can do a lot of good for the company that owns the product. They come really in handy when you need to collect a…

Zendesk chat provides a personal connection with customers who need support. Intercom features phone support, online support, and a knowledge base. One of these differences is the ability for agents to connect to customers through their own apps versus using…

Virtual agents also have the advantage of being available 24/7, so low-level questions and issues can be addressed at any time of day, without making your customer wait. Artificial intelligence isn’t just a novel technology implemented for its “cool factor.”…